Shipping Policy

 

Welcome to Nestro Living. We are committed to delivering quality home products across Pakistan in a safe and timely manner.

Shipping Coverage

We currently deliver to all major cities and towns across Pakistan.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on all eligible orders across Pakistan. Please keep the exact payment amount ready at the time of delivery.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Estimated delivery time is 3–7 business days.
• Most orders are delivered within 7 business days.
• Delivery may take longer during public holidays, bad weather, or in remote areas.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you place your order.
• Free shipping may be offered during promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive your tracking details via SMS, WhatsApp, or email (where available).

Incorrect Address

Please ensure your shipping address and phone number are correct. Nestro Living is not responsible for delays caused by incorrect or incomplete shipping information.

Failed Delivery

If our courier is unable to deliver your order after multiple delivery attempts due to customer unavailability or incorrect information, the order may be cancelled.

Damaged or Wrong Item

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Returns & Refunds

We offer refunds according to our Refund Policy. Once the returned item is received and inspected, eligible refunds will be processed.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team. We are always happy to help.

Thank you for choosing Nestro Living!